NHTSA Complaint #11103522 — 2018 KARAVAN TANDEM AXLE TRAILER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11103522 |
| Vehicle | 2018 KARAVAN TANDEM AXLE TRAILER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 90 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
BRAND NEW 2018 TANDEM AXLE BOAT TRAILER- IT WAS CLUNKING ON STARTS AND STOPS FROM THE DEALER. ONCE HOME I CALLED KARAVAN TECH SUPPORT- HE SAID CHECK THE BRAKE FLUID LEVEL- I HAD NOT, IT'S A NEW TRAILER... I CHECKED IT- SEE NO FLUID. FILLED IT WITH DOT 3, IT TAKES MORE...AND MORE. THEN I NOTICE THE PUDDLE AT THE REAR WHEEL. THE IDIOTS AT KARAVAN INSTALLED THE BRASS BRAKE 2 INTO 1 FITTING TURNED SO THAT THE BACKING PLATE ON SPRING TRAVEL SHEARED OFF THE HOSE FITTING. I DROVE 90 MILES WITH NO BRAKES!!! THIS TRAILER IS DEFECTIVE, DANGEROUS, HAZARDOUS TO MYSELF AND OTHERS. THERE IS NO EXCUSE FOR THIS ATROCIOUS, HORRIBLE WORKMANSHIP AND LACK OF QUALITY CONTROL. NO BRAKES!!!