NHTSA Complaint #11103340 — 2011 FORD MUSTANG

WHILE TURNING IN A PARKING LOT THE POWER STEERING FAILED. THE STEERING WHEEL WAS LOCKED UPSIDE DOWN AND THE WHEELS WERE LOCKED TO THE RIGHT. I RESTARTED THE CAR AND THE PROBLEM RESOLVED. I WENT INTO A STORE AND WHEN I CAME OUT AND STARTED THE CAR AGAIN THE SAME THING HAPPENED. THREE RESTARTS DID NOT RESOLVE THE PROBLEM. I FINALLY MANUALLY CRANKED THE WHEEL UNTIL I HEARD A LOUD THUD AND THEN RESTARTED THE CAR AGAIN AT WHICH POINT THE ISSUE RESOLVED. I DRIVE 110 MILES EACH WAY TO WORK. THE MUSTANG HAS 68,000 MILES ON IT. THIS IS A SAFETY ISSUE THAT CAN GET PEOPLE KILLED. THERE HAVE BEEN RECALLS ON OTHER MODELS IN THE SAME YEAR BY FORD WITH THE SAME SYSTEM. I WILL BE TRADING THE CAR ASAP. THESE CARS ARE DEATH TRAPS AND NOTHING IS BEING DONE ABOUT IT. THIS IS A DOCUMENTED ISSUE MULTIPLE TIMES.