NHTSA Complaint #11103007 — 2013 CADILLAC ATS

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE DRIVING, THE RADIO, AIR CONDITIONER, HEATING SYSTEM, AND WINDSHIELD DEFROSTERS BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURES OCCURRED TWICE. THE VEHICLE WAS TAKEN TO NORTH COUNTY BUICK AND CADILLAC (1515 AUTO PARK WAY N, ESCONDIDO, CA 92029, (760) 515-3511) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS OFFERED A DISCOUNT TOWARDS THE REPLACEMENT OF THE RADIO. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.