NHTSA Complaint #11102996 — 2018 BUICK REGAL

SERVICE BRAKES issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	11102996
Vehicle	2018 BUICK REGAL
Component	SERVICE BRAKES
Date of Incident	June 17, 2018
Date Filed	June 21, 2018
Mileage	169 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR

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