NHTSA Complaint #11102846 — 2007 TOYOTA CAMRY

THE ENGINE IS BURNING OIL. THERE WAS A PREVIOUS RECALL HOWEVER, I WAS NOT NOTIFIED OF THE BURNING OF THE OIL IN THE ENGINE. FOR OVER 2 YEARS, I HAVE COMPLAINED ABOUT THE OIL BURNING IN MY CAR AND HAVE CALLED NUMEROUS OF TIMES TO COMPLAINT THAT MY OIL LIGHT WAS ON WITH A FEW WEEKS OF GETTING A OIL CHANGE. I PAID NUMEROUS OF TIMES FOR ADDITIONAL OIL FOR MY CAR AND TOOK IT BACK TO THE DEALERSHIP MANY TIMES BECAUSE THERE WAS NO OIL IN MY CAR. I WAS TOLD THE CAR IS OLDER AND THE MORE MILES ON THE CAR, THE VEHICLE WILL BURN LOTS OF OIL. I HAD MY CAR IN THE SHOP MANY TIMES FOR OIL CHANGES AND REPAIRS FOR PREVIOUS RECALLS HOWEVER, I WAS NEVER NOTIFIED OF THE ENGINE OIL BURNING RECALL IN MY VEHICLE. AFTER BEING NOTIFIED BY A RENTAL CAR REPRESENTATIVE AT A TOYOTA DEALERSHIP ABOUT AN OIL CONSUMPTION TEST, I CALLED PRIORITY CHEVROLET GREENBRIER TO GET THE TEST DONE SINCE I HAVE BEEN TAKING MY VEHICLE TO THAT PRIORITY DEALERSHIP BECAUSE OF THE SPEED OF GETTING AN APPOINTMENT FOR MY OIL CHANGES. I WAS TOLD I NEED TO GO TO PRIORITY TOYOTA TO HAVE IT DONE SINCE MY CAR IS A TOYOTA. NEVER ONCE HAVE A SERVICE REPRESENTATIVE ADVISE ME OF THE BURNING OF OIL WITH 07 CAMRY. NOW THAT I HAVE THE OIL CONSUMPTION TEST DONE, THE SERVICE REP SAYS THAT THE RECALL HAS EXPIRED EVEN THOUGH I WAS NOT MADE AWARE OF THE RECALL AND THAT I HAVE TO PAY $2,200 FOR THE REPAIR. I BELIEVE, I AM ENTITLE TO THIS REPAIR KNOWING THAT TOYOTA NEVER NOTIFIED ME AND THAT I HAVE BEEN HAVING THIS ISSUE FOR YEARS AND NOT ONE SERVICE PERSON HAS THE DECENCY TO INFORM ME OF THIS RECALL.