NHTSA Complaint #11102685 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11102685
Vehicle	2017 FORD F-250
Component	STEERING
Date of Incident	June 15, 2018
Date Filed	June 19, 2018
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE A 2017 FORD F250 THAT HAS "DEATH WOBBLE" ISSUES. IT BECOMES UNCONTROLLABLE IF IT HITS ROUGH PAVEMENT ON THE HIGHWAY, USUALLY AT 70 MPH. IF THE TRUCK BEGINS TO SHAKE IT IS UNCONTROLLABLE. IT IS NEARLY IMPOSSIBLE TO STEER. THE ONLY WAY TO REGAIN CONTROL IS TO SLOW TO ABOUT 20 MPH OR STOP COMPLETELY. WHILE DECELERATING IT WILL GET WORSE THAT AT 70 MPH FOR A SHORT TIME, AND THEN SLOWLY STOP SHAKING. I HAVE BEEN TO THE HELLER FORD DEALERSHIP IN EL PASO, THEY REPLACED A STEERING STABILIZER. THE TRUCK NOW HAS A VIBRATION IN THE FRONT END, AND FEELS LIKE IT IS GOING TO START THE DEATH WOBBLE AGAIN. THE SERVICE MANAGER SAID IT WAS BECAUSE OF WORN TIRES. THEY HAVE 9/32" OF TREAD ON THE FRONT. THEY ARE HOWEVER DAMAGED FROM THE WOBBLE, FORD WILL NOT REPLACE THE TIRES. THE TEARS HAVE ABOUT 7/32" AND ARE NOT "CUPPED" LIKE THE FRONT. THE TRUCK DOES THIS WHILE IN MOTION ON ALL TYPES OF PAVEMENT USUALLY 55-70MPH

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