NHTSA Complaint #11102552 — 2015 GMC ACADIA

TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); THEREFORE, THEY WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE TIRE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.