NHTSA Complaint #11102492 — 2012 CHEVROLET VOLT

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11102492
Vehicle	2012 CHEVROLET VOLT
Component	AIR BAGS
Date of Incident	June 18, 2018
Date Filed	June 18, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SERVICE AIR BAG LIGHT AND SOUND ALERT BEGAN GOING OFF RANDOM TIMES AND NOW IT COMES ON ALL THE TIME. I DID NOT REALIZE THIS INDICATOR MEANT MY AIR BAG WOULD NOT DEPLOY IN CASE OF AN ACCIDENT AND THE REPAIR FOR THIS SENSOR ISSUE IS ON THE OWNER. THIS SHOULD NOT BE THE CASE, THIS IS A SERIOUS SAFETY ISSUE. THE REPAIR ESTIMATE OF $800-$1200 IS NOT ACCEPTABLE. I ATTEMPTED TO GO TO AN INDEPENDENT REPAIR SHOP IN HOPES OF RESOLVING WITHIN MY BUDGET BUT DUE TO CHEVROLET PATENT ON THE PARTS AND TOOLS NEEDED FOR REPAIR INDEPENDENT SHOPS CANNOT HELP ME. THIS SHOULD BE CONSIDERED A RECALL AS IT IMPAIRS THE SAFETY OF DRIVERS AND PASSENGERS.

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