NHTSA Complaint #11102209 — 2010 MAZDA MAZDA6

ON AM OF 06/08/2018, I FELT SOMETHING GIVE IN FRONT END - FELT LIKE A BROKEN STRUT INITIALLY. DRIVING HOME AT 55-60 MPH THAT AFTERNOON, CAR BECAME NOTICEABLY DIFFICULT TO CONTROL - PULLING HARD TO THE RIGHT WHICH CAUSED AUDIBLE METALLIC SCRAPING NOISES FROM INSIDE CAR AND REQUIRED ME TO KEEP STEERING WHEEL TURNED LEFT AT 30-45 DEGREES IN ORDER TO MAINTAIN STRAIGHT LINE. CAR WAS VERY DIFFICULT TO TURN OR KEEP UNDER CONTROL. MADE IT TO FAMILY MEMBER'S HOUSE NEAR MY MECHANIC, AND MADE ARRANGEMENTS TO DROP CAR OFF. ON 06/12/2018, MECHANIC CALLED TO INFORM ME THAT RIGHT FRONT SUBFRAME/ENGINE CRADLE WAS RUSTED THROUGH TO THE POINT THAT IT HAD CRACKED. HE WAS SHOCKED THAT IT DIDN'T FAIL CATASTROPHICALLY AT SPEED ON HIGHWAY. MAZDA DEALER ADVISED TO CALL MAZDA DIRECTLY TO FILE COMPLAINT. MECHANIC COULD NOT FIND A USED/SALVAGED CRADLE TO MAKE REPAIRS AND MAZDA DEALER INFORMED HIM THAT A CRADLE THEY ORDERED IN DECEMBER 2017 HAD JUST ARRIVED IN MAY 2018 - QUOTED PRICE TO REPAIR WAS ROUGHLY $1,600 PARTS/$1,000+ LABOR. CAR WAS BOUGHT NEW IN SEPTEMBER 2010 AND HAS JUST SHY OF 84,000 MILES.