NHTSA Complaint #11102189 — 2018 HYUNDAI ELANTRA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11102189
Vehicle	2018 HYUNDAI ELANTRA
Component	STEERING
Date of Incident	May 29, 2018
Date Filed	June 15, 2018
Mileage	25 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

WAS NOT GIVEN THE OPPORTUNITY TO TEST DRIVE ON THE HIGHWAY UPON PURCHASE. WHEN I TOOK THE VEHICLE HOME AND GOT IT UP TO HIGHWAY SPEEDS THE VEHICLE FLOATS, OR SWAYS LEFT AND RIGHT LIKE ITS OUT OF ALIGNMENT. HYUNDAI HAS TOLD ME UNFORTUNATELY THAT IS JUST THE WAY THE VEHICLE RIDES, THIS IS NOT ACCEPTABLE BECAUSE I FEEL THAT IS A SAFETY ISSUE. IF YOU ADD WIND IN THE EQUATION IT IS A CONSTANT FIGHT THE KEEP THE VEHICLE STRAIGHT OR IN ITS LANE. DROVE 650 MILES PLUS TO GET THIS RESOLVED AND NO RESOLUTION HAS BEEN MET. THE VEHICLE SEEMS TO SWAY AND FLOAT MORE ON PAVED HIGHWAYS, BLACK TOP IS A LITTLE BETTER BUT STILL THE SAME. I WAS GIVEN A LOANER ELANTRA SAME YEAR AND THE SAME ISSUE.

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