NHTSA Complaint #11101866 — 2010 MAZDA MAZDA6 STEERING

Complaint Details

ODI Number	11101866
Vehicle	2010 MAZDA MAZDA6
Component	STEERING
Date of Incident	April 12, 2018
Date Filed	June 14, 2018
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

NOTICED A KNOCKING NOISE DEVELOPING IN FRONT PASSENGER SIDE. TOOK THE CAR TO A LOCAL GARAGE TO HAVE IT CHECKED OUT AND TO GET NEW TIRES AND ALIGNMENT. I WAS NOTIFIED THAT THE SUB-FRAME WAS ROTTED OUT AND THE CAR WAS NO LONGER SAFE TO DRIVE. CONTACTED MAZDA FOR NEW SUB-FRAME AND WAS NOTIFIED THAT THE PART HAS BEEN ON BACK ORDER FOR 6 MONTHS AND THEY HAD NO IDEA WHEN THEY WOULD BE AVAILABLE. NOW I AM STUCK WITH AN 8 YEAR OLD CAR THAT IS UNSAFE TO DRIVE WITH NO HOPE FOR REPAIR.

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