NHTSA Complaint #11101803 — 2014 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11101803
Vehicle	2014 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2018
Date Filed	June 14, 2018
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

THE POWER CONTROL LOCKS HAVE QUIT FUNCTIONING. IT STARTED WITH THE FRONT DRIVER SIDE DOOR, AND 2 MONTHS LATER IT STARTED HAPPENING ON THE BACK DRIVER SIDE DOOR AS WELL. THE KEY FOB DOES NOT WORK FOR UNLOCKING THE DOORS. THE DOOR LOCK ON THE DOOR PANEL DOES THAT LOCK/UNLOCK THE DOORS EITHER. YOU HAVE TO MANUALLY LOCK/UNLOCK THE DOORS BY HAND. THE ISSUE WITH THE FRONT DRIVER SIDE DOOR STARTED ABOUT 6 MONTHS AGO. THE ISSUE WITH THE BACK DRIVER SIDE DOOR STARTED ABOUT A MONTH AGO. BOTH ISSUES ARE STILL HAPPENING.

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