NHTSA Complaint #11101714 — 2017 CHEVROLET SONIC

TL* THE CONTACT OWNED A 2017 CHEVROLET SONIC. WHILE DRIVING OUT OF A PARKING LOT AT APPROXIMATELY 20 MPH, THE VEHICLE CRASHED INTO A POLE WITHOUT WARNING. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED CHEMICAL BURNS FROM THE AIR BAGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.