NHTSA Complaint #11101613 — 2014 HYUNDAI ELANTRA

TL* THE CONTACT OWNS A 2014 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE REAR TIRES BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SPARE TIRE. THE CONTACT WAS UNCERTAIN IF A DEALER WAS CONTACTED. THE CONTACT NOTIFIED THE MANUFACTURER ONLINE REGARDING THE LACK OF A SPARE TIRE, BUT HAD NOT RECEIVED A RESPONSE. THE CONTACT CALLED THE MANUFACTURER PER THE INSTRUCTIONS IN THE OWNER'S MANUAL AND STILL DID NOT RECEIVE ASSISTANCE. AAA WAS ABLE TO TOW THE VEHICLE AND ASSISTED WITH THE BLOWOUT FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.