NHTSA Complaint #11101456 — 2014 HARLEY-DAVIDSON FLHXS

PURCHASED OUR 2014 STREET GLIDE SPECIAL ON APRIL 21, 2018. ON JUNE 11, 2018 THE PINS HOLDING THE RIGHT SADDLEBAG FAILED CAUSING THE SADDLEBAG TO FALL OFF. (WE ALWAYS CHECK BEFORE A RIDE!), LUCKILY NO ONE WAS INJURED. WE WERE DOING ABOUT 55 MPH ON A MOUNTAIN HWY GOING UPHILL AND ON A SLIGHT LEFT TURN. THE DEALERSHIP INFORMED US THERE WAS A RECALL ON THE PINS IN 2015 AND THAT OURS HAD BEEN REPLACED IN 2017. SO, NOT EVEN A YEAR LATER THE SAME ISSUE IS HAPPENING WITH THE RECALLED REPLACEMENT PINS? DEALERSHIP WILL NOT REPLACE OUR SADDLEBAGS. BECAUSE IT'S A SPECIAL THEY ARE ASKING OVER $600 TO REPLACE THE BAG. WE'VE ONLY HAD THE BIKE 7 WEEKS.