NHTSA Complaint #11101421 — 2010 CHEVROLET IMPALA
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11101421 |
| Vehicle | 2010 CHEVROLET IMPALA |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 150,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
MY SERVICE AIRBAG SENSOR LIGHT HAD BEEN ON SINCE I PURCHASED MY CAR A YEAR AGO, I AM GOING TO SELL IT BUT I DIDN'T WANT TO SELL IT WITH SOMETHING THAT HAS TO DO WITH SAFETY BEING QUESTIONABLE. I DROVE IT TO AUTO NATION YESTERDAY JUNE 11TH TO SEE IF IT WAS A RECALL. THEY SAID THERE HASN'T BEEN ONE. I DROVE IT HOME AND STARTED SEARCHING ONLINE FOR POSSIBLE PROBLEMS WITH IT AND THERE WERE SO MANY POSTS ABOUT THIS ISSUE. I SEARCHED UNDER THE PASSENGER SEAT BECAUSE THAT'S WHAT I READ TO DO AND LOW AND BEHOLD ALL TYPES OF WIRES UNDER IT ARE COMPLETELY SEVERED AND TORN UP. I WAS GOING TO FIX THIS MYSELF BUT I REALLY DON'T WANT TO BE HELD LIABLE IN CASE OF ACCIDENT OR INJURY. THIS MUST BE FIXED AND IT'S MY BELIEF THAT IT'S CAUSED BY THE VEHICLE DESIGN. PLEASE HOLD CHEVROLET RESPONSIBLE FOR THIS REPAIR AS IT IS VERY DANGEROUS FOR BOTH THE PASSENGER AND POSSIBLY EVERYONE ELSE IN THE VEHICLE. THANK YOU VERY MUCH FOR LOOKING INTO THIS. I ALSO BELIEVE THAT WHEN A PERSON CALLS A DEALER TELLING THEN EXACTLY WHAT THEY FOUND D (I CALLED LENLYLE ON COLFAX AND SABLE IN AURORA, CO. AND EXPLAINED TO THEN MY FINDINGS AND THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THIS REPAIR. THEY SHOULD DIRECT A PERSON TO YOU GUYS WHEN SOMETHING THAT HAS TO DO WITH SAFETY IS FOUND TO BE DEFECTIVE. THIS SHOULD BE A REQUIREMENT THAT THEY CONTACT YOU DOT AS WELL AS OFFER A REPAIR IMEDIATELY AND CONSIDER THEMSELVES LUCKY THAT SOMEONE WASN'T KILLED BECAUSE A PERSON CAME TO THEM WITH THE PROBLEM INSTEAD OF TRYING TO DO THE REPAIR THEMSELVES.
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