NHTSA Complaint #11101375 — 2011 CHEVROLET EQUINOX

ON JUNE 4, 2018 I PICKED MY CAR UP FROM THE CHEVROLET DEALERSHIP AFTER AN OIL CONSUMPTION PROBLEM WAS ADDRESSED. UPON LEAVING THE PARKING LOT, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. AT A CERTAIN POINT IN THE TURN, THE WHEEL VIOLENTLY JERKS BACK TO THE CENTER POSITION. I RETURNED THE VEHICLE TO THE DEALERSHIP IMMEDIATELY AND IT WAS IDENTIFIED AS ANOTHER SPECIAL REPAIR BULLETIN ISSUED BY GM ON THIS SPECIFIC MAKE/MODEL. ON THURSDAY, JUNE 7TH, I WAS NOTIFIED THAT THE REPAIR WAS COMPLETE. WHEN I ARRIVED TO PICK THE CAR UP, THE SERVICE DEPARTMENT EMPLOYEE INFORMED ME THAT WHILE DRIVING IT FROM THE SERVICE CENTER TO THE FRONT OF THE DEALERSHIP HE NOTICED THE ISSUE HAD NOT BEEN REPAIRED. CALLED THE FOLLOWING DAY, JUNE 8TH, WAS TOLD THE CAR WAS REPAIRED AGAIN. PICKED IT UP, DROVE ABOUT 100 MILES BEFORE THE ISSUE REAPPEARED, THIS TIME WHILE DRIVING DOWN THE FREEWAY. MANAGED TO PARK THE CAR FOR 10 MINUTES, PROBLEM RESOLVED. PROBLEM REAPPEARED 50 MILES LATER. DISAPPEARED AND REAPPEARED FOR THE NEXT 200 MILES. CAR IS BACK WITH DEALER. NO INDICATION IF IT CAN OR WILL BE REPAIRED. THE CAR IS DANGEROUS. WHEN ACTIVELY MALFUNCTIONING, WHICH COULD START AND STOP AT ANY TIME, IT IS IMPOSSIBLE TO NAVIGATE A LEFT TURN, IT IS DIFFICULT TO SHIFT LANES, I SUSPECT IT WOULD BE IMPOSSIBLE TO QUICKLY VEER LEFT TO AVOID AN ACCIDENT. I'VE BEEN ADVISED TO TRADE THE CAR IN. THE DEALERSHIP CURRENTLY HAS TWO IDENTICAL MAKE/MODEL YEARS FOR SALE ON THE LOT. IN ADDITION TO ALL OF THE OTHER ISSUES GM HAS SOLD WITH THIS CAR, THE NEW STEERING ISSUE IS GOING TO HURT OR KILL SOMEONE. PLEASE ADDRESS THIS ISSUE BEFORE IT DOES.