NHTSA Complaint #11101367 — 2009 PIERCE QUANTUM
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11101367 |
| Vehicle | 2009 PIERCE QUANTUM |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 66,051 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
WHEN THE RIGHT FRONT CAB DOOR WAS OPENED THE PNEUMATIC OPERATED ACCESS STEPS DID NOT LOWER. HAD A PERSON NOT BEEN STANDING OUTSIDE THE TRUCK AND STOPPED THE OCCUPANT FROM EXITING THE TRUCK HE WOULD HAVE FALLEN TO THE GROUND. THIS HAPPENED TO OUR 2005 PIERCE QUANTUM IN SEPTEMBER OF 2017 AND A INJURY DID ACCRUE. THIS UNSAFE CONDITION IS CAUSED BY THE STEP ACTUATING ROD BENDING AND GETTING STUCK IN THE "STEPS UP POSITION".