NHTSA Complaint #11101349 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11101349
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	May 28, 2018
Date Filed	June 12, 2018
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

FIRST TIME POWER STEERING QUIT I HAD JUST STARTED IT IN THE MORNING TO GO WORK, HAD TO SHUT CAR OFF THEN TURN IT BACK ON AND STEERING WOULD WORK THEN. SECOND TIME I LOST STEERING WHEN I WAS TURNING OFF OF A 55MPH HIGHWAY IN THE MIDDLE OF THE TURN AND POWER STEERING QUIT, FORCING ME TO GO OFF IN THE DITCH. WAS VERY FRUSTRATING AND NOW AFTER SHUTTING OFF THE CAR THE POWER STEERING DOES NOT START WORKING AT ALL. SO I HAVE TO DRIVE EVERY DAY WITHOUT IT. VERY FRUSTRATING WHEN I PAY THIS MUCH FOR A VEHICLE AND I HAVE TO GET CHARGED $1,200+ TO FIX IT. DON'T HAVE THE MONEY TO FIX IT SO JUST DRIVE WITHOUT IT NOW. FRUSTRATING.

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