NHTSA Complaint #11100791 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11100791
Vehicle	2011 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	November 21, 2017
Date Filed	June 10, 2018
Mileage	119,818 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE VEHICLE WAS PARKED AND I WENT TO START IT AND IT WOULDN'T START, SO I GOT IT TOWED TO THE GARAGE. THEY FOUND A LOT OF NOISE COMING FROM THE ENGINE SO THEY CHECKED THE COMPRESSION AND FOUND 0 PSI ON ALL CYLINDERS. THEY FOUND THE VALVES BENT AND TOP OF PISTONS SMASHED. EXCESSIVE ENGINE OIL CONSUMPTION DUE TO PISTON RING WEAR CAUSED THE ENGINE TO FAIL. THE CONSUMER STATED THE MANUFACTURER WOULD NOT PROVIDE A REIMBURSEMENT FOR THE VEHICLE'S REPAIR COSTS. *JS

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