NHTSA Complaint #11100777 — 2018 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11100777
Vehicle 2018 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 150 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAVE 3 MAJOR ISSUES. 1 WHILE DRIVING THE ENTIRE CENTER CONSOLE ELECTRICAL SYSTEM HAS LOCKED COMPLETELY UP, TURNING THE AIR OFF AND NOT ALLOWING ANY CHANGE TO THE SYSTEM UNTIL THE VEHICLE IS PULLED OVER AND SHUT OFF, CONTINUING WITH ELECTRICAL 2X'S I'VE SHUT THE CAR OFF AND THE RADIO WOULD NOT TURN OFF, UNTIL THE BATTERY WAS DISCONNECTED WHICH RESET THE ENTIRE SYSTEM. MY SECOND ISSUE IS WHEN STARTING THE VEHICLE THERE IS ALMOST A GRINDING NOISE ASSOCIATED WITH THE START UP. THIRD THE CAR SEEMED TO BE STUCK ON CRUISE CONTROL BUT WITH ENOUGH TIME TO PUSH ENOUGH BUTTONS AND SHIFT TO NEUTRAL IT CAME OUT OF CRUISE, THE CAR HAS 3000 MILES ON IT AND I PAY?D ALMOST 50 GRAND FOR A BRAND NEW VEHICLE AND IT CONTINUALLY HAS ISSUES, IS THERE/WILL THERE BE A TECHNOLOGY FIX? *TR

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