NHTSA Complaint #11100611 — 2012 FORD F-150

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, AN ABNORMAL SOUND WAS HEARD COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VACUUM PUMP INDICATOR ILLUMINATED. THE CONTACT CALLED GORDIE BOUCHER FORD OF KENOSHA (8301 75TH ST, KENOSHA, WI 53142, (262) 697-0700), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.