NHTSA Complaint #11100337 — 2018 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11100337
Vehicle	2018 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	June 2, 2018
Date Filed	June 7, 2018
Mileage	7,616 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY VEHICLE CANNOT BE ALIGNED. THIS IS A VERY DANGEROUS DRIVING CONDITION. ESPECIALLY ON WET ROADS. TOYOTA HAS HAD 5 PLUS ATTEMPTS TO CORRECT THIS.VEHICLE WAS DRIVEN BY 2 TOYOTA HEADQUARTERS SPECIALIST. THEY DEEMED THE VEHICLE SAFE TO DRIVE. 48HRS AFTER IT WAS TAKEN TO ANOTHER DEALERSHIP. THIS DEALERSHIP FOUND THE FRONT DRIVER SIDE WHEEL TOE OUT SEVERELY. THEY CORRECTED THE MISALIGNMENT. AT LEAST ON PAPER THATS THE WAY IT LOOKED UNTIL ON MY WAY HOME FROM THE DEALERSHIP THIS VEHICLE PULLED ME INTO ON COMING TRAFFIC.

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