NHTSA Complaint #11100226 — 2006 GMC SIERRA 1500

I TOOK OUR TRUCK IN FOR SERVICING AT THE O'NEILL GMC DEALERSHIP IN WARMINSTER, PA AND WAS TOLD THAT ALL OF OUR BRAKE LINES NEEDED TO BE REPLACED DUE TO RUSTING. WE PURCHASED OUR VEHICLE NEW FROM O'NEILL AND HAVE CONTINUED TO HAVE IT SERVICED THERE. THE TRUCK IS TREATED WITH GREAT RESPECT AND ONLY HAS 40,000 MILES ON IT. I CONTACTED GMC DUE TO THE DEFECTIVE MATERIALS OF THE VEHICLE THEY SOLD US AND THEY CLAIM THAT THIS IS NORMAL. I NOW AM STRAPPED WITH A BILL FOR $2700.00 TO REPLACE ALL FOUR DEFECTIVE, RUSTING BRAKE LINES THEIR WEBSITE SAYS CUSTOMER SATISFACTION GUARANTEED. I BELIEVE GMC SHOULD CONTRIBUTE $1700 TOWARDS THE BILL. I NOTE THAT THERE ARE OVER TEN PAGES OF COMPLAINTS ON THE INTERNET REGARDING CORROSION PROBLEMS. PLEASE HOLD GMC ACCOUNTABLE. THIS VEHICLE WAS PURCHASED IN GOOD FAITH AND THEY SHOULD ADMIT RESPONSIBILITY FOR THEIR INFERIOR BRAKE LINE MATERIALS. I AM DISAPPOINTED WITH GMC'S EXCUSES AND NONSENSE. I TOLD THEM THEY SHOULD PAY $1700 OUT OF THE MONEY THEY BANKED FROM THE EXPIRED, EXTENDED WARRANTY WE PURCHASED. THIS IS A GMC ISSUE; NOT A [XXX] ISSUE. AGAIN, PLEASE HOLD THEM RESPONSIBLE FOR SELLING A DEFECTIVE TRUCK. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR