NHTSA Complaint #11099880 — 2012 GMC TERRAIN

PURCHASED 2012 GMC TERRAIN. STARTED RUNNING POORLY AND EVENTUALLY CHECK ENGINE LIGHT CAME ON. WAS UNABLE TO GET AN INSPECTION STICKER SO I TOOK IT TO GM DEALER. I WAS TOLD THAT I NEEDED TIMING CHAIN REPLACED. $1800. I THEN ASKED IF IT COULD HAVE ANYTHING TO DO WITH THE RECAL LETTER L RECIEIVED THAT SPECIFIED EXCESSIVE OIL CONSUMPTION. THE DEALER ADVISED ME IT HAD NOTHING TO DO WITH TIMING CHAIN. I REFUSED TO PAY AND TOOK IT TO MY OWN MECHANIC. HE FOUND LACK OF OIL AND SLUDGE IN MY ENGINE. AFTER FLUSHING IT OUT AND PUTTING NEW OIL IN THE CHECK ENGINE LIGHT WENT OFF. I THEN TOOK IT BACK TO GM AND REQUESTED OIL CONSUMPTION TEST. THE DEALER DETERMINED THAT MY VEHICLE BURNED 1 QUART OF OIL AT 1000 MILES. THE VEHICLE FAILED THE CONSUMPTION TEST. THEY NOW HAVE ADVISED ME THAT THEY ARE REPLACING PISTONS, RINGS AND TIMING CHAIN. VERY FRUSTRATED THAT I WAS LIED TO ABOUT THIS ISSUE AND HAVE SPENT ALOT OF MONEY OUT OF POCKET THAT WAS TOTALLY NOT NEEDED TO BE SPENT.