NHTSA Complaint #11099840 — 2017 DODGE GRAND CARAVAN

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11099840
Vehicle	2017 DODGE GRAND CARAVAN
Component	VEHICLE SPEED CONTROL
Date of Incident	May 26, 2018
Date Filed	June 4, 2018
Mileage	29,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF 45 MPH ON BACK HIGHWAY AND NOTICED SOME STICKING. WAS ABLE TO BRAKE AND DISENGAGE AT LOWER SPEED AFTER SEVERAL ATTEMPTS. HAVE NOT USED THE CRUISE CONTROL AGAIN. THE VEHICLE HAD LESS THAN 30,000 MILES ON IT AT THE TIME. IN BOTH INSTANCES THE VEHICLE WAS GOING STRAIGHT. *TT *JS *TR

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