NHTSA Complaint #11099488 — 2009 TOYOTA COROLLA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11099488
Vehicle	2009 TOYOTA COROLLA
Component	ENGINE
Date of Incident	April 21, 2018
Date Filed	June 4, 2018
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I BOUGHT MY CAR IN NOVEMBER OF 2012 WITH ABOUT 70,000 MILES AND QUICKLY NOTICED IT BURNED A LOT OF OIL. SHORTLY AFTER THAT I RECEIVED A NOTICE FROM TOYOTA ADMITTING THEY HAD A PROBLEM WITH THESE ENGINES BURNING OIL. THEY TOLD ME TO HAVE MY CAR TESTED AT THE DEALERSHIP. I HAD THE CAR TESTED AND TO MY SURPRISE IT PASSED THE TEST. THE DEALERSHIP TOLD ME TO TAKE THE TEST AGAIN AFTER 1 YEAR. THE NEXT TIME I TESTED THE CAR IT FAILED THE OIL CONSUMPTION TEST BY A LARGE MARGIN. TOYOTA REFUSED TO NOW REPAIR THE CAR BECAUSE I HAD REACHED 151,000 MILES AND THE WARRANTY EXPIRED AT 150,000 MILES. TOYOTA KNEW ALL ALONG THAT THE CAR HAD OIL CONSUMPTION PROBLEMS AND NOW THEY REFUSE TO STAND BY THEIR PRODUCT. EVERYWHERE I DRIVE THE CAR NOW I HAVE TO CARRY EXTRA OIL WITH AND ON LONG TRIPS ITS A REAL ISSUE. THERE IS NO EXCUSE FOR THAT AND WE PAY A LOT OF MONEY FOR THESE CARS. I'M VERY DISAPPOINTED IN TOYOTA FOR NOT STANDING BY THEIR PRODUCT.

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