NHTSA Complaint #11099302 — 2012 ACURA TL

CAR WENT IN FOR 100K SERVICE. VEHICLE WAS DIAGNOSED AS ALSO NEEDING VALVE ADJUSTMENT. WHILE VALVES WERE BEING ADJUSTED A BAD CAMSHAFT WAS IDENTIFIED AS CAUSE OF NOISE. I PAID TO HAVE CAMSHAFT REPLACED BUT HAVE BEEN IN AUTOMOTIVE FIELD 50 YEARS SO I KNOW UNLESS THERE IS A PROBLEM THIS IS NOT A NORMAL WEAR ITEM.. I ASKED FOR THE OLD PARTS AFTER THE REPAIR. INSPECTION OF THE OLD CAMSHAFT SHOWED ONLY ONE LOB HAD UNUSUAL WEAR WHICH AGAIN IS UNUSUAL. I DID A ROCKWELL HARDNESS TEST ON THE SUSPECT LOBE AND THE VERY NEXT LOBE AND FOUND A SIGNIFICANT DIFFERENCE IN HARDNESS. THE NON WORN LOB WAS 47.9C AND THE FAILED LOB MEASURED 42C. I LOOKED ON LINE AND NOTICED MANY OTHER ACURA/HONDA OWNERS HAD POSTED MESSAGES ABOUT THE SAME FAILURES. I CONTACTED HONDA CUSTOMER SERVICE AND GAVE THEM THIS SAME INFORMATION. ABOUT THREE WEEKS LATER I RECEIVED A CALL LETTING ME KNOW THEY DIDN'T,T FEEL RESPONSIBLE BECAUSE THE CAR IS OUT OF WARRANTY AND I USED A HONDA DEALER FOR THE REPAIR RATHER THAN AN ACURA DEALER. I DON'T UNDERSTAND THE THE SECOND EXCUSE BECAUSE THE ENGINES IN BOTH THESE VEHICLES ARE PRETTY MUCH THE SAME