NHTSA Complaint #11099087 — 2008 DODGE RAM 2500

I HAD THE TAKATA AIRBAG RECALL COMPLETED AT THE LOCAL DODGE DEALERSHIP (AUTO NATION, CHRYSLER, DODGE, JEEP, RAM SOUTHWEST, 7980 W. TUFTS AVE., LITTLETON, CO 80123), AND I CAN TELL THAT MY AIRBAGS WERE NOT REPLACED. THEY APPEAR TO HAVE BEEN WIPED DOWN, AS THERE IS DIRT IN PATTERNS OF THE TEXTURE AND CRACKS. A NEW AIRBAG WOULD NOT BE DIRTY. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD HAVE BEEN REPLACED, AS THE PAPERWORK THAT I RECEIVED AFTER PICKING UP MY TRUCK FROM THE SERVICE DEPARTMENT AT THE DODGE DEALERSHIP SAYS THAT THE AIRBAGS WERE REPLACED. I WILL INCLUDE PHOTOS WITH THIS REPORT. THE AIRBAG RECALLS WERE PERFORMED ON 05/25/2018, AND TODAYS DATE IS 05/31/2018. THE DIRT ACCUMULATED IN THE CREASES OF THE AIRBAGS, AND WITHIN THE TEXTURE OF THE AIRBAGS, IS NOT INDICATIVE OF SIX TO SEVEN DAYS WORTH OF DUST ACCUMULATION. UPON FIRST GLANCE WHEN PICKING UP THE TRUCK THE AIRBAGS LOOKED CLEAN; HOWEVER, AFTER CLOSE INSPECTION, TODAY, IT IS EVIDENT THAT THEY WERE NOT REPLACED. THE INVOICE FROM THE DODGE DEALERSHIP INDICATES 1 PART ISSUED FOR THE DRIVER AIRBAG AND 1 PART ISSUED FOR THE PASSENGER AIRBAG, INDICATING THAT THEY SHOULD HAVE BEEN REPLACED. PLEASE NOTE THAT A THIRD RECALL WAS ADDRESSED, WHICH WAS THE REPLACEMENT OF THE STEERING LINKAGE, WHICH IS CLEARLY A NEW PART ON MY TRUCK. THE ISSUE WITH THE VEHICLE OCCURRED AT THE DEALERSHIP SERVICE DEPARTMENT, WHEN PARTS WERE TO BE REPLACED PER A SAFETY RECALL, BUT WERE NOT REPLACED.