NHTSA Complaint #11099018 — 2017 CHRYSLER PACIFICA

THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.