NHTSA Complaint #11098912 — 2013 CHEVROLET MALIBU

WHILE DRIVING (ON MULTIPLE OCCASIONS) ON CITY STREETS MY CAR EXPERIENCES MULTIPLE ELECTRONIC FAILURES INCLUDING.. FLICKERING DISPLAY SCREEN, LOSS OF MY LINK RADIO SYSTEM, SHUT DOWN OF POWER STEERING, AND WARNING DISPLAYS OF NEED TO SERVICE STABILITY SYSTEM. WHEN IT FIRST OCCURED I WAS TURNING RIGHT IN A CITY INTERSECTION LOSS OF POWER STEERING LED THE WHEEL TO LOCK AND THIS LACK OF CONTROL ALMOST FORCED ME INTO ANOTHER VEHICLE, I WAS FORCED TO SLAM ON THE BRAKES AND STOP IN THE MIDDLE OF THE INTERSECTIONS AND RESTART THE CAR TO REGAIN CONTROL. IT CONTINUES TO DISPLAY THIS ISSUE UNTIL I MADE IT TO THE MECHANIC. THE MECHANIC ALSO DROVE THE VEHICLE AND LOGGED SIMILIAR EXPERIENCES. AFTER THE ISSUE WAS THOUGHT TO BE A LOOSE GROUND IN THE CAR THE PROBLEM SEEMED TO BE RESOLVED.I EMAILED CHEVY MULTIPLE TIMES ABOUT MY CONCERNS WONDERING IF THIS WAS A NOTED PROBLEM FOR MY CAR, I WAS TOLD THAT SINCE THERE WAS NO RECALL THEY WOULD DO NOTHING FOR ME. SINCE IT SEEMED TO BE OKAY I LET IT GO AND CONTINUED. A COUPLE DAYS LATER WHILE DRIVING THE CAR EXPERIENCED ANOTHER REOCCURRENCE OF THE INCIDENT WHILE DRIVING THIS TIME ONLY LOSS OF RADIO AND OTHER DISPLAYS. I AGAIN EMAILED CHEVY AND TOOK MY CAR TO THE SHOP. I STARTED GOOGLING TO FIND ANSWERS WHERE I FOUND MULTIPLE FORUMS WITH 100S OF SIMILAR EXAMPLES AND CHEVY VIA EMAIL STILL CONTINUES TO DENY ISSUES WITH THE MANUFACTURERING OF THE CAR. AFTER 10 DAYS IN THE SHOP, HOUNDING CHEVY FOR ANSWERS I WAS ABLE TO RECEIVE WORD OF A MEMO FROM A LOCAL CHEVY MECHANIC THAT STATED THAT THIS WAS A KNOWN ISSUE FOR MY MODEL/YEAR AND LISTED POTENTIAL FIXES. WHEN I INFORMED CHEVY OF MY ANGER TOWARDS THE MEMO BEING KEPT FROM ME THEY REPLIED THAT I WASN'T ALLOWED TO HAVE THE INFORMATION SINCE I WASN'T A CHEVY MECHANIC. THE ISSUE HAS NOW OCCURED AGAIN ALMOST RESULTING IN ANOTHER ACCIDENT AND MY CAR LOST POWER COMPLETELY. I HAVE OWNED THIS CAR FOR 3 MONTHS.