NHTSA Complaint #11098911 — 2012 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11098911
Vehicle 2012 KIA SORENTO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 129,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

MY FRONT "LOW BEAM" HEAD LAMPS GO OUT FREQUENTLY. IT HAS HAPPENED AT NIGHT ON A DARK ROAD, WITH MY CHILDREN IN THE CAR. EXTREMELY DANGEROUS! I HAVE JUST CONTINUED TO BUY NEW LIGHTS, REPLACE & DO OVER & OVER. FINALLY IT NO LONGER WORKED. I HAD IT CHECKED OUT & THE CONNECTOR AND SOME WIRING WAS MELTED. I PAID TO HAVE THIS FIXED, ONLY TO HAVE IT HAPPEN AGAIN 2 - 3 WEEKS LATER. I JUST HAD IT FIXED AGAIN, BUT AM SCARED TO DRIVE THIS CAR! 1ST ENGINE FAILED WHILE GOING DOWN THE ROAD @ 45 MPH... IT COULD HAVE ENDED FAR WORSE. THAT HAS BEEN FIXED, BUT MY WIRING/HEADLAMPS ARE A HUGE PROBLEM & CONCERN. I HAVE ALSO HAD TO REPLACE MY BRAKE LIGHTS MORE TIMES IN THE PAST 5 YEARS THAN I HAVE IN 20 YEARS I'VE OWNED MY 1998 CAMRY. THIS HAS TO FALL UNDER A RECALL TO BE FIXED BY KIA. IT'S DEFECTIVE PARTS & ASSEMBLY AND COULD BE FATAL! THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING LATE AT NIGHT AND ALMOST CAUSED ME TO SLAM INTO A DEER. I HAVE EVEN RENTED A CAR WHEN DRIVING ON VACATION FOR FEAR OF MY CAR HAVING THIS MALFUNCTION OR WORSE. PLEASE HELP ME. MY FAMILY IS SURVIVING ON BASICALLY 1 INCOME & THIS NEWEST HURDLE IS THAT " PROVERBIAL STRAW"... DATE LISTED BELOW IS TODAY'S DATE OF THE MOST RECENT REPAIR. I CAN GET THE DATE ABOUT 3 WEEK'S AGO IF YOU NEED IT. I HAVE ALSO BOUGHT ALL OF THE HEADLAMPS AND BRAKE LIGHTS THAT I HAVE REPLACED FROM THE SAME AUTO SUPPLY STORE TO MY KNOWLEDGE. SO I CAN GET THOSE RECORDS AS WELL IF NEEDED.

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