NHTSA Complaint #11098865 — 2012 BMW X5

IDLER PULLEY BOLT RECALL WHILE DRIVING ON THE HIGHWAY THE IDLER PULLEY BOLT SNAPPED WITH A LOUD NOISE. "ELECTRICAL FAILURE AND BATTERY NOT CHARGING" NOTICE CAME UP. SIMULTANEOUSLY POWER STEERING WAS LOST MAKING VERY DIFFICULT TO TURN THE VEHICLE ON THE HIGHWAY. FEW MOMENTS LATER CAUTION CAME UP TO "DRIVE MODERATELY ENGINE HOT". SOME MILES DOWN THE ROAD NOTICE CAME UP "ENGINE TOO HOT DRIVE MODERATELY". IT WAS NIGHT TIME ON A LONG WEEKEND AND MY DESTINATION WAS THIRTY MILES AWAY SO I PIED AT THE GAS STATION AND GOT THE CAR TOWED HOME. PROBLEM WAS NOTIFIED BY THE GARAGE MECHANIC. I DID CALL BMW COMPANY WHO REFUSED THAT THERE WAS ANY RECALL. THIS ISSUE HAD PUT MY FAMILY AND ME AT A GREAT DANGER BECAUSE THE CAR NEEDED MIGHTY STRENGTH TO STEER AND THE TIGHT TURNS WERE IMPOSSIBLE.