NHTSA Complaint #11098796 — 2003 MERCURY MARQUIS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11098796 |
| Vehicle | 2003 MERCURY MARQUIS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
STEERING REQUIRED SIGNIFICANT EFFORT TO TURN STEERING PAST APPROXIMATELY 30-45 DEGREES AT THE STEERING WHEEL. THIS REQUIRED REPLACEMENT OF THE UPPER AND LOWER STEERING COLUMNS. LESS THAN ONE MONTH AFTER REPLACEMENT, STEERING NOW HAS A "JUMP" AND A "CLUNK" AT THE SAME POSITION IN THE STEERING WHEEL ROTATION. THESE ISSUES WHERE NOTICED WHEN THE VEHICLE WAS IN MOTION. IF STATIONARY, IT WAS EXTREMELY DIFFICULT TO GET THE STEERING TO TURN AT ALL BEYOND 30-45 DEGREES.
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