NHTSA Complaint #11098094 — 2016 DODGE CHALLENGER

ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.