NHTSA Complaint #11098011 — 2018 LEXUS NX HYBRID

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash

Complaint Details

ODI Number 11098011
Vehicle 2018 LEXUS NX HYBRID
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 780 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I WAS PARK AT STOP SIGN ON A CITY STREET WITH MY FOOT ON THE BRAKES NEXT THING I KNEW I WAS HITTING ANOTHER VEHICLE MY BRAKES UNINTENDED ACCELERATED AND MY BRAKES FAILED. I COULD NOT STOP THIS CAR FOR 2 BLOCKS, I TRIED TO PLACE IT IN PARK, AND ALSO TURN THE CAR OFF, THE CAR WOULD NOT STOP. I KEPT MY FOOT ON THE BRAKES BUT IT JUST ACCELERATED. I REPORTED IT TO LEXUS AND ACCORDING TO LEXUS AN INDEPENDENT ANALYSIS WOULD COME OUT AND INSPECT MY VEHICLE. THE VEHICLE SET ON LEXUS CAR LOT FOR A MONTH AND THE WAS INSPECTED AND A MONTH LATER LEXUS NOTIFIED ME INFORMING ME THAT MY BRAKES SHOWED NO EVIDENCE OF FAILING, WELL EITHER I AM LYING OR LEXUS IS LYING, OR THERE IS A UNDERLYING PROBLEM WITH THE BRAKES THAT LEXUS WAS UNABLE TO DETECT ARE CHOOSE NOT TO ADMIT BECAUSE THE MILLIONS OF DOLLARS A RECALL CAN COST, ITS IN LEXUS BEST INTEREST TO DENY MY CLAIM AND WAIT FOR MULTIPLE OF THEIR CUSTOMERS TO LOOSE THEIR LIVES BEFORE THE COMPANY ADMIT THAT THERE IS A PROBLEM. I HAD NO INJURIES AND CAR I HIT REC'D NO INJURIES, I WAS JUST SO EMOTIONAL DISTRAUGHT THAT I HAVEN DRIVEN IN 3 MONTHS

Related Complaints for the 2018 LEXUS NX HYBRID

Other SERVICE BRAKES Complaints

#11297263 WHEN I STARTED THE CAR, WHICH HAS ONLY 17,000 MILES ON IT, THE WARNING LIGHTS CAME ON ALERTING ME OF BRAKE FAILURE. I...

Recent Complaints for the 2018 LEXUS NX HYBRID

#11355393 ELECTRICAL SYSTEM I HAVE A 2018 LEXUS NX 300H, THAT WE BOUGHT 2 YEARS AGO AND HAD BEEN BRINGING TO THE DEALERSHIP FOR MAINTENANCE. RECE...
#11110307 ELECTRICAL SYSTEM TL* THE CONTACT OWNS A 2018 LEXUS NX300H. WITHIN WEEKS OF THE CONTACT OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WI...
Check any vehicle history by VIN - Free vehicle history report