NHTSA Complaint #11097983 — 2017 DODGE JOURNEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11097983
Vehicle 2017 DODGE JOURNEY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THE TRANSMISSION IS FAILING TO SHIFT. IT SHIFTS EXTREMELY HARD AND THE REVERSE TAKES A FEW MINUTES TO KICK IN OR IT DOESN'T WORK AT ALL. SOMETIMES THE VEHICLE WILL NOT SHIFT AT ALL. THERE IS A STRANGE BURNING SMELL AFTER GOING UP A HILL. MY ELECTRONIC THROTTLE CONTROL SENSOR IS ALREADY ON AND THERE IS ONLY 13000 MILES ON THE VEHICLE. I PURCHASED IT IN JANUARY AND IT'S ONLY MAY. I HAVE THE SHIFTING ISSUES WHILE DRIVING. WHEN IT DOES SHIFT IT'S A SHARP JERK. IT'S A CONSTANT PROBLEM. I NO LONGER WANT THE VEHICLE.

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