NHTSA Complaint #11097948 — 2015 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11097948
Vehicle	2015 RAM 1500
Component	STEERING
Date of Incident	April 21, 2018
Date Filed	May 25, 2018
Mileage	44,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

POWER ASSIST STEERING SUDDENLY AND WITHOUT WARNING WAS INOPERATIVE DURING A TURN. VEHICLE CROSSED THE LANE MARKER INTO TRAFFIC AND NARROWLY MISSED A COLLISION WITH AN ONCOMING VEHICLE. WAS ABLE TO MUSCLE THE VEHICLE BACK UNDER CONTROL. TOOK TO A DEALER SHIP (GLOCKNER OF ASHLAND KY) AND THEY HAD THE VEHICLE FOR 4 WEEKS AND COULD NOT FIND THE PROBLEM. THERE WERE NO CODES PRESENT IN THE COMPUTER OR WARNING LIGHTS ON THE DASH INDICATING A MALFUNCTION. 3 DAYS LATER I TOOK IT TO KUNES COUNTRY OF MACOMB IL AND THEY DETERMINED THE POWER RACK STEERING ASSEMBLY NEEDED REPLACED AT A COST OF $2,430. I DECLINED. WILL FIX MYSELF. NEW UNIT FROM DETROIT AXLE IS $1,399. VEHICLE HAD 44,800 MILES AT THE TIME OF MALFUNCTION. *TT

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