NHTSA Complaint #11097801 — 2011 NISSAN JUKE

MANY 2011 NISSAN JUKES WERE PART OF A VIN SPECIFIC RECALL INVOLVING A MANUFACTURING DEFECT CAUSING THE THE TIMING CHAIN TO STRETCH. MY VEHICLE WAS NOT A PART OF THIS RECALL BUT I HAVE RECENTLY HAD THIS ISSUE WITH MY CAR, RENDERING IT UNUSABLE. NISSAN HAS BEEN CONTACTED BUT IS CLAIMING IT IS A WARRANTY ISSUE (THEY HAVE NOT BEEN WORKING WITH ME TO ESCALATE THIS ISSUE). I HAVE ALSO NOTIFIED MY ATTORNEY GENERALS OFFICE WHO RECOMMENDED I REACH OUT TO YOU. I HAD TWO MECHANICS LOOK AT IT BEFORE GOING TO NISSAN AND A NISSAN TECH CONFIRMED THAT THIS IS, IN FACT, THE ISSUE WITH MY CAR. I FOUND OUT WHEN MY CAR JUST STOPPED RUNNING WHILE IN IDLE, AND THEN IT WOULD NOT START AGAIN. MY MECHANIC FOUND AN OIL LEAK, AND A SECOND MECHANIC (MY FIRST WAS TOO BOOKED TO DIG TOO DEEP INTO THE ISSUE) FOUND THE TIMING CHAIN ISSUE AND RECOMMENDED GOING STRAIGHT TO NISSAN. SINCE THE ISSUE OCCURRED THE CAR HAS NOT BEEN DRIVEN AND IS CURRENTLY AT NISSAN.