NHTSA Complaint #11097606 — 2017 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11097606
Vehicle	2017 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	May 21, 2018
Date Filed	May 23, 2018
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WATER WAS FOUND IN THE AIR FILTER AND ENGINE. SERVICE ADVISER STATED THAT THE VEHICLE WAS IN WATER. I REPLIED THAT THE VEHICLE HAS BE DRIVEN IN HEAVY RAIN AND SITS OUTSIDE IN THE WEATHER. ACCORDING TO THE SERVICE ADVISER THE ENGINE NEED TO BE REPLACED. I HAVE RESEARCHED ONLINE AND FOUND SEVERAL MORE SIMILAR SITUATIONS. THIS SITUATION HAS CAUSED THE ENGINE TO SEIZE AND SHUT DOWN.

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