NHTSA Complaint #11097593 — 2006 JEEP COMMANDER

COMPUTER PROBLEMS AFTER N23 & P73 RECALL WORK COMPLETED 11/2015. WHEN DRIVING VEHICLE AFTER RECALL WORK COMPLETED, WHEN STOPPED & SHIFTED INTO REVERSE, VEHICLE WOULD NOT MOVE IN REVERSE, ENGINE REVERED UP WHEN PRESSESD ACCELERATOR AS IF IT WERE IN NEUTRAL. ALSO NOW HAVE INDICATOR MSG THT SAYS " SERVICE 4 WHEEL DRIVE". CALLED CHRYSLER & THEY MADE APPT WITH ANOTHER DEALERSHIP TO CHECK/REDO THE RECALL WORK. DEALERSHIP SAID THE FIRST TIME RECALL WORK WAS DONE IT WAS DONE INCORRECTLY & CHRYSLER PAID THEM TO REDO RECALL WORK. CON TIED TO HAVE SAME ISSUES. CALLED CHRYSLER AGAIN & THEY MADE APPT WITH LOCAL DEALERSHIP TO RECHECK VEHICLE. WAS TOLD BY DEALERSHIP THAT "SERVICE 4 WHEEL DRIVE" INDICATOR COMES ON AFTER SO MANY MILES ON VEHICLE & ONLY MEANS TO HAVE NORMAL MAINTANANCE PERFORMED ON VEHICLE, COST $400, HAS NOTHING TO DO WITH RECALL WORK. EXPLAINED THAT INDICATER CAME ON AFTER RECALL WORK DONE NOT BEFORE SO MILEAGE HADN'T REALLY CHANGED. MORLAN CHRYSLER ATTEMPTED RESETTING RECALL WORK & INSISTED I HAD TO PAY THEM TO PERFORM RECALL WORK. CALLED CHRYSLER & WAS REINBURSED FOR THE COST TO HAVE RECALL REDONE FOR 2ND TIME. CONTINUED TO HAVE SAME ISSUES & DEALERSHIP & CHRYSLER STATED IT'S NO LONGER A RECALL ISSUE. ALTHOUGH THE VEHICLE IS DOING EXACTLY WHAT THE RECALL NOTICE SAYS THE RECALL IS SUPPOSED TO FIX THAT THE VEHICLE WASN'T DOING PRIOR TO THE RECALL WORK BEING DONE. NOW 2 YRS LATER VEHICLE IS STILL SHIFTING ITSELF INTO NEUTRAL WHEN TRYING TO SHIFT INTO REVERSE IT IS ALSO SHIFTING IN NEUTRAL DRIVING 60 MPH ON HIGHWAY MAKING IT AN EXTREMELY UNSAFE VEHICLE TO DRIVE. STILL CONTINUES TO HAVE THE " SERVICE 4 WHEEL DRIVE" INDICATOR ON. DEALERSHIP SAYS IT WILL COST $800 TO FIX.PROBLEM IS NOT MECHANICAL BECAUSE VEHICLE CAN BE TURNED OFF AFTER SHIFTING PROBLEMS, ESSENTIALLY RESETTING COMPUTER, & WILL SHIFT NORMALLY AGAIN. WWW.JEEPFORUM.COM HAS NUMEROUS JEEP OWNERS WITH SAME ISS