NHTSA Complaint #11097572 — 2014 MCLAREN MP4-12C SPIDER

THE HEADLIGHT LENSES ON BOTH SIDES ARE GROWING A MOLD AND FOGGING. THE FOGGING IS GRADUALLY WORSENING, AND, AT SOME POINT, WILL COMPROMISE THE LIGHT EMITTED AND RESULT IN GLARE. IT IS A WELL-KNOWN ISSUE IN THESE CARS, AND SHOULD BE ADDRESSED UNDER WARRANTY, BUT MCLAREN REFUSES TO REPLACE THE LENSES FOR ANYONE WHO HAS TRIED TO GET THIS DONE BY THEIR DEALERS, MYSELF INCLUDED. IT IS CLEAR THAT THIS IS IN VIOLATION OF YOUR REGULATIONS S5.1.2 (B) AND (C): HTTPS://WWW.GPO.GOV/FDSYS/PKG/CFR-2004-TITLE49-VOL5/XML/CFR-2004-TITLE49-VOL5-SEC571-108.XML IT IS ESTIMATED THAT, OF THE 3400 MP4-12C CARS IN THE US ALONE, ABOUT 40% OF THEM HAVE THE PROBLEM. I CAN NOT VOUCH FOR THIS NUMBER, BUT ON A MCLAREN FORUM, THIS PROBLEM HAS BEEN NOTED BY MANY OWNERS AND THEIR DEALERSHIPS WERE UNABLE TO GET MCLAREN TO AUTHORIZE REPLACEMENT OR REPAIR. IT IS ALSO NOTED THAT KOENIGSEGG CARS HAD A SIMILAR PROBLEM, AND THAT NHTSA DID TAKE ACTION. PHOTOS ARE ATTACHED, BUT IT IS DIFFICULT TO SHOW HOW BAD IT REALLY IS WITH THE PHOTOS. APPROXIMATELY 30% OF THE LENS SURFACE IS INVOLVED ON THE RIGHT, AND 20% ON THE LEFT SIDE, AND IT IS PROGRESSING. THE HEADLIGHT DESIGN FAILED TO MEET THE STANDARD THAT IT WOULD NOT HAVE SUCH ISSUES WHEN EXPOSED TO THE ENVIRONMENT. MY CAR HAS HAD NO ACCIDENTS OR ANY SPECIFIC INJURY TO THE HEADLIGHTS.