NHTSA Complaint #11097558 — 2012 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT NOTICED ABNORMAL SPUTTERING AND A STRONG VIBRATION COMING FROM THE VEHICLE WHILE DRIVING 20 TO 50 MPH. THE DEALER (ADVANTAGE TOYOTA VALLEY STREAM, 400 W SUNRISE HIGHWAY, VALLEY STREAM, NEW YORK 11581, 516-887-3200) DETERMINED THAT THE INTAKE VALVE NEEDED TO BE REPLACED. THE PART WAS REPLACED BUT, WITHIN A MONTH, THE VEHICLE WAS TAKEN BACK FOR A SECOND DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND RECOMMENDED THAT THE CONTACT CHECK WITH THE MANUFACTURER FOR A SERVICE CAMPAIGN CONCERNING SPUTTERING AND THE TORQUE CONVERTER. THE MANUFACTURER AND THE DEALER (HILLSIDE TOYOTA, 139-65 QUEENS BLVD, JAMAICA, NY 11435, (718) 571-8211) WERE CONTACTED AND AN APPOINTMENT WAS MADE FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY WOULD APPROVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR