NHTSA Complaint #11097184 — 2015 VOLKSWAGEN PASSAT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11097184
Vehicle	2015 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	May 7, 2018
Date Filed	May 22, 2018
Mileage	69,595 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 65 MPH, THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078, (678) 367-4286) WHERE IT WAS DIAGNOSED THAT THE PISTON IMPACTED THE SPARK PLUGS, WHICH DESTROYED THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,595.

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