NHTSA Complaint #11096842 — 2008 CHEVROLET SILVERADO 1500

"TAKATA RECALL". I SPOKE TO A CHEVROLET DEALERSHIP PERSON (ALL STAR CHEVROLET NORTH, 9352 PLANK ROAD, BATON ROUGE, LA) ABOUT REPLACING MY TRUCK PASSENGER SIDE AIRBAG. I FIRST CONTACTED THEM ON NOVEMBER 7, 2017 AND WAS TOLD THE DEVICE WAS NOT AVAILABLE. I CONTACTED THEM AGAIN ON MAY 10, 2018 AND SPOKE WITH AMANDA. AMANDA SAID SHE WOULD CHECK WITH HER MANAGER TO DETERMINE IF THE PART WAS AVAILABLE TO SCHEDULE THE FIX BUT I HAVE NOT BEEN CONTACTED. I DECIDED TO CALL CHEVROLET CUSTOMER ASSISTANCE CENTER (1-800-222-1020) AND I SPOKE WITH JANE. JANE EXPLAINED THAT MY VEHICLE IS NOT PART OF THE RECALL BUT YOUR WEB SITE AND CHEVROLET WEB SITE (HTTP://MY.GM.COM/RECALLS) STATE THAT MY VEHICLE IS PART OF THE 'TAKATA RECALL'. JANE MENTIONED SOMETHING ABOUT CHEVROLET HIRING A THIRD PARTY ENGINEERING FIRM THAT DETERMINED THAT VEHICLES LIKE MINE WAS NOT AFFECTED. I ASKED FOR THIS IN AN EMAIL OR LETTER BUT SHE SAID SHE WAS NOT AUTHORIZED TO RELEASE THIS INFORMATION IN WRITTEN FORM. 'ELECTRICAL ISSUE'. VEHICLE INSTRUMENTATION PANEL COMPLETELY SHUTS DOWN WHILE DRIVING. THIS APPEARS TO BE A COMMON PROBLEM WHEN I SEARCH THE INTERNET. ALSO VEHICLE SHOWS THE 'AIRBAG' NEEDS SERVING THEN RIGHT AFTER THIS THE 'CHECK ENGINE' SYMBOL APPEARED. IT IS HARD TO BELIEVE THAT THESE ISSUES ARE NOT RELATED. THANKS.