NHTSA Complaint #11096692 — 2013 KIA SORENTO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11096692
Vehicle	2013 KIA SORENTO
Component	SEATS
Date of Incident	December 1, 2017
Date Filed	May 18, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE MIDDLE RIGHT SIDE SEAT IS DEFECTIVE - IT IS STUCK IN THE DOWN POSITION; THE DEALERSHIP SAID A CABLE BROKE AND THEY COULD NOT FIX IT AND IT IS $600 FOR A NEW SEAT. MY DAUGHTER SIMPLY TRIED TO RAISE THE SEAT; NOTHING OUT OF THE ORDINARY. I SEARCHED SALVAGE YARDS TO FIND A REPLACEMENT AND FOUND OUT EVERYTIME A SORENTO ARRIVES AT THE YARD, THAT PARTICULAR SEAT IS SNATCHED UP. I'VE ALSO GONE ONLINE AND FOUND IT TO BE A CHRONIC PROBLEM - THE MECHANISM IS FAULTY AND THERE SHOULD BE A NO-CHARGE FIX FOR IT.

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