NHTSA Complaint #11096496 — 2003 FORD EXCURSION STEERING

Complaint Details

ODI Number	11096496
Vehicle	2003 FORD EXCURSION
Component	STEERING
Date of Incident	May 17, 2018
Date Filed	May 17, 2018
Mileage	235,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL FAILED TO OPERATE. THE CONTACT NOTICED THAT THE STEERING WHEEL BOLTS WERE FRACTURED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 235,000.

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