NHTSA Complaint #11096414 — 2008 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11096414
Vehicle 2008 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 32,680 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I WAS DRIVING VEHICLE WHICH HAS 32,650 MILES ON IT AND ALL OF A SUDDEN IT STARTED JERKING, AS IT SOMEONE WAS PUMPING THE BRAKE PEDAL AT A SPEED OF 45 TO 50 DURING ACCELERATION! I AM A HEART TRANSPLANT SURVIVOR OF 15 YRS AND DID NO NEED TO BE PUT THROUGH THIS KIND OF SCARE! I DUG THROUGH SOME PAPERS AND FOUND AN EXTENDED WARRANTY FOR THIS ISSUE THAT STATED NOT TO BRING IT IN UNTIL IT STARTED TO DO THIS. OF COURSE THE TIME OF THE EXTENDED WARRANTY RAN OUT AND CHEVY WOULD NOT HONOR THE WARRANTY AND REPAIR THEIR MISTAKE! I INHERITED THIS VEHICLE FROM MY MOTHER IN 2015 WITH 29,000 MILE ON IT! I WOULD LIKE TO KNOW WHY THEY CAN GET AWAY WITH RELEASING THIS VEHICLE TO THE PUBLIC WITH THIS ISSUE THAT MAY OR MAY NOT HAPPEN! THEY SHOULD HAVE STEPPED UP AND REPAIRED THESE VEHICLES BEFORE THIS COULD HAPPEN. THE CAUSE OF THIS MALFUNCTION WAS A CRACKED SPARK PLUG OF THE THIRD CYLINDER! WILL NEVER BY A GM PRODUCT! I WAS CONTACTED BY CHEVROLET AND BECAUSE IT HAD OVER 19,500 MILES THEY WOULD NOT REIMBURSE FOR REPAIRS! THEY REPLIED THT THEY CARE ABOUT THEIR CUSTOMERS SAFETY, HOW WHEN THEY CAN LET SOMETHING LIKE THIS OUT INTO THE PUBLIC.

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