NHTSA Complaint #11096361 — 2009 CADILLAC ESCALADE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11096361
Vehicle	2009 CADILLAC ESCALADE
Component	STEERING
Date of Incident	May 16, 2018
Date Filed	May 16, 2018
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 40 MPH ON AN OFF RAMP, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL SEIZED MOMENTARILY. THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT. MOMENTS LATER, THE FAILURE WAS CORRECTED AND THE STEERING WHEEL OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

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