NHTSA Complaint #11096353 — 2014 FORD EXPLORER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11096353
Vehicle	2014 FORD EXPLORER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 8, 2018
Date Filed	May 16, 2018
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

WHILE DRIVING THE TRACTION CONTROL TURNED OFF, WHICH CAUSED THE ELECTRONIC STEERING TO TURN OFF. THE CAR JERKED TO THE LEFT SIDE (ALMOST HITTING A BOX TRUCK). I HAD TO PULL THE STEERING WHEEL WITH ALL MY STRENGTH TO GET THE CAR TO STEER CORRECTLY. TOOK THE CAR TO DEALERSHIP AND WAS TOLD THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED.

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